Q. How often should I have my carpets cleaned?
A. Most manufacturers recommend that carpets are professionally cleaned by a qualified technician every 12-18 months. Carpets should be cleaned on a regular basis and before they become heavily soiled. Allowing soil to build up will significantly reduce the life of a carpet.
Q. I think I can clean my soft furnishings myself, is this recommended?
A. It is highly recommended that a professional cleaner is used. There are many items available to the public that are advertised for carpet and upholstery cleaning. However, along with these come many risks and the potential of causing irreversible damage.
Q. Will my carpets re-soil quicker following cleaning?
A. Today’s chemicals and detergents are manufactured to the highest specifications for quality and effectiveness. Professional cleaners will only use detergents designed for the removal of soil from carpets and upholstery and, when used correctly, these will not lead to any rapid re-soiling. Detergents that are not designed for use on carpets and upholstery may cause re-soiling problems.
Q. Do I have to move furniture?
A. In most cases the technicians will be happy to move furniture, however there may be an additional charge for this service. It is important that any valuable items or furniture containing valuables are moved by the customer, or clearly brought to the attention of the tech.